Workshopping my way to 150% profit increase

I grew this one income stream from 10k to 25k in profit in just 2 years. This goal was achieved while working half the amount of hours. Here’s how I did it...
Role

Designer
Facilitator

The Challenges

I had (and still have) a huge problem with the "gatekeepers of knowledge" in the creative community.
Back then in 2017, I had little to no references on how to run the types of workshops I wanted to run.
My commitment was imply to share everything I learned along my journey with others! I am still committed to this mission today.
That was a very deliberate decision, and I'm so proud of the outcomes.

constraints

No runway or investments to get started.

I priced the workshop based on what I thought people would be willing to pay #epicfail.

I googled all participants, terribly afraid they would uncover the “impostor” in me and doubt my expertise.

Spoiler: I do not recommend any of those "strategies".

Process

How did I achieve that?

  • I always aimed to create a warm and welcoming atmosphere for everyone.
  • It was a very personalised experience with nicely handwritten name cards and individual communication from the ticked booking to the thank-you emails.
  • Catering was provided (it was a very simple one, but hey!).
  • All materials were included in the ticket price.
  • Having a feedback form with me from day one was maybe the most crucial decision for the development of the series.

All these decisions above remained relevant for every single course I hosted afterwards.

Positioning & Differentiators

After attending courses and workshops by some big names in the industry, I was shocked to see that the things I cared about were often not considered at all. It made me proud, and I attribute the success of my courses to these “details” everyone else seemed to have forgotten.

  • Safe space for everyone (!)
  • Accessible locations
  • Kids welcome with their parents
  • At least one spot for someone who could not afford the ticket
  • Partners and collaborators were invited to join
  • Food intolerances and allergies were considered
  • Support for the left-handed participants
  • Translating for the international participants

Concept Development & Experimentation

None of the courses were the same. Every single time I had the opportunity to test, implement, and get feedback. Interviews were also a super important part of the process! But the immediate feedback loop gave me insights about how to improve for the next session. And I experimented a lot with parameters like course topics, duration, ticket price, materials, catering, breaks, time of the day/day of the week... just to name a few.

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results
  • 52 Workshops
  • 23 Collaborators
  • 25 In-House Trainings
  • 7 Cities
  • 416 participants
  • less than 3% no-show rate
  • over 90% shared feedback
  • 4,9 out of 5 Stars including one complaint that we did not need that much food :D
  • Profitable AND Inclusive Events (you don’t have to choose)
  • Follow-Up Connections
  • Growing Community
  • Long-Term Partnerships & Friends

learnings
  • Teaching is the best way to learn.
  • Putting yourself out there will have a great effect on building a network.
  • People understand it takes courage to speak in front of a group, and they will applaud you for doing that.
  • Teaching will open doors you didn’t know existed before.
  • You will build a connection with lots of different people that would have not been possible to work with on a 1:1 basis.
  • We all have something to share! We just need to be one step ahead in order to teach people something new!

All that being said, I highly recommend you start gathering some experience with teaching. Our experiences and interests will never overlap 100%, so we can always learn something new from each other.

I am so thankful for the experiences and for everyone that was a part of it!

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